I need help attaching a waiver to products for classes and I got a payment notification from pay pal for classes a student payed for and do not understand why they are holding 2/3 of it back
Topic summary
Main issues: The store owner needs to attach a waiver to products for classes and received a PayPal payment notification showing that 2/3 of a student’s class payment is being held back.
Context: A “waiver” here refers to a consent/liability agreement that students must acknowledge when registering for classes. A “hold” indicates a payment processor retaining part of the funds rather than releasing the full amount immediately.
Current status: No solutions or steps have been shared. No explanation from PayPal is provided in the post. No attachments or images are referenced.
Open questions: How to require or collect a waiver within Shopify for class registrations; why PayPal is holding a large portion (two-thirds) of the payment and what actions, if any, are needed to release it.
Resolution: None yet; the request remains unanswered/ongoing.
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