Attestation for the Sale of Hemp and Hemp-Derived Products?

Shopify Discussion

Topic summary

The discussion addresses where to find Shopify’s Attestation for the Sale of Hemp and Hemp-Derived Products form required for CBD sellers.

Initial Issue:

  • Multiple users reported the attestation form link returns a 404 error
  • Shopify staff acknowledged a technical issue with accessing the form

Key Requirements (from the attestation):

  • Products cannot claim medicinal/therapeutic benefits unless FDA-approved
  • THC content must not exceed 0.3% (including delta-8, delta-9, delta-10)
  • Compliance with all federal, state, and local laws required

Important Policy Update:
Shopify no longer provides a separate CBD attestation form. Merchants can now build their stores as long as they comply with requirements outlined in Shopify’s hemp selling guidelines.

Current Status:

  • Merchants can proceed with store setup without completing a formal attestation
  • Must still adhere to all compliance requirements listed in Shopify’s help documentation
  • One user suggested checking local agricultural/health department websites for additional paperwork
Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Where can I find the form required for CBD-based product sellers, Attestation for the Sale of Hemp and Hemp-Derived Products?

2

Hi, @DMdigital .

Welcome to the Shopify Community!

If you’re selling hemp and hemp-derived products that contain CBD, you’ll want to review our Selling CBD on Shopify resource for steps on how to set up your store. You can review and submit the Attestation for the Sale of Hemp and Hemp-Derived Products here.

In the attestation, you must confirm that you comply with various requirements, including the following statements:

  • None of your hemp or hemp-derived products are marketed as having any medicinal or therapeutic benefit, unless such claims have been approved by the FDA.
  • Your products contain no more than 0.3% THC, regardless of compound type, such as delta-8, delta-9, and delta-10.
  • Your products comply with all applicable federal, state, and local laws, including the laws in the jurisdictions of your customers.

You can find more information in our Hemp and hemp-derived products resource.

3

Not sure if you are aware but the link returns a 404 error

4

Hi, @Rick-RKBLabs .

Thanks for advising!

We’re currently experiencing an issue with the CBD attestation form. If you have further questions, you can review our Selling CBD on Shopify in the United States (US) resource or contact our team through the Shopify Help Center.

5

Can we continue with building our shopify store and complete the attestation once the issue is resolved?

6

page gives 404 error

7

Can we continue with building our shopify store and complete the attestation once the issue is resolved?

8

Hi @urbll ,

Thanks for joining the thread!

As of recent changes, we no longer provide a CBD attestation form to merchants looking to sell CBD in the United States. You are now required to comply with the terms outlined over on this page. Due to this, you can continue building your shop as long as you comply with the requirements outlined above.

Please let me know if you have any other questions.

9

When I was sorting out paperwork for selling hemp products, tracking down the Attestation form was a bit tricky at first. The best place to start is usually your local agricultural or health department website—they often have specific forms for hemp and CBD sellers. Also, if you’re dealing with things like THCA distillate bulk, sometimes suppliers or distributors provide guidance or even the necessary paperwork templates.