page gives 404 error
Topic summary
The discussion addresses where to find Shopify’s Attestation for the Sale of Hemp and Hemp-Derived Products form required for CBD sellers.
Initial Issue:
- Multiple users reported the attestation form link returns a 404 error
- Shopify staff acknowledged a technical issue with accessing the form
Key Requirements (from the attestation):
- Products cannot claim medicinal/therapeutic benefits unless FDA-approved
- THC content must not exceed 0.3% (including delta-8, delta-9, delta-10)
- Compliance with all federal, state, and local laws required
Important Policy Update:
Shopify no longer provides a separate CBD attestation form. Merchants can now build their stores as long as they comply with requirements outlined in Shopify’s hemp selling guidelines.
Current Status:
- Merchants can proceed with store setup without completing a formal attestation
- Must still adhere to all compliance requirements listed in Shopify’s help documentation
- One user suggested checking local agricultural/health department websites for additional paperwork