I am using Sahara Theme, I removed the defualt banner at the very top and downloaded Atrac announcement bar, when I use it, the mobile hamburger menu breaks. It won’t allow scroll and the header (logo, exit button, and cart bag) disappears. I tried other apps and the same thing happened, in fact I duplicated my theme and it’s somehow affecting all of my themes, even after I delete the app or put the code back to what it was before.
when I activate the old announcement bar, the menu works for some reason, it fails when I remove it
It seems like there might be a conflict between the Atrac announcement bar app and your Sahara theme, causing the mobile hamburger menu to break. Here are a few troubleshooting steps you can try:
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Check for conflicting code: Double-check if there are any code modifications you made specifically for the Atrac announcement bar or any other apps you installed. Remove or revert those code changes and see if the issue persists.
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Clear cache: Clear your browser cache and try accessing your store on a different device or browser. Sometimes, cached files can cause display issues.
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Contact the app developer: Reach out to the Atrac announcement bar app developer for support. They should be able to assist you in troubleshooting and resolving the issue related to their app.
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Theme update: Ensure that your Sahara theme is up to date. If there is an available theme update, consider updating it and checking if the issue still persists.
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Theme support: If the problem persists, contact the support team of your Sahara theme. They should have the expertise to assist you further in resolving the conflict between the theme and the announcement bar app.
Remember to always backup your theme files before making any changes or modifications, as it allows you to easily revert back if any issues arise.
Hi actually it is the announcement bar that comes with the theme, when I deactivated it, the menu breaks, when I activate it, it works perfectly