I’ve added the following two fields to a snippet that is being called from the product-template.liquid file: Start Date: End Date: These are required fields and necessary for us to check inventory and process the order after it has come through. Everything has always worked up until about…

Hi @joe-adelie I looked at the site and the code on the product pages will not work. The simplest solution would be remove the rental date fields from the product page and add them to the cart. If you wanted to set the value from the product page you would need a developer to create a custom solutio…

This seems to be an issue on Shopifys end. Many apps relying on tagging and attributes have completely broken. Hopefully, there is a fix in the coming days.

Do you know which apps specifically? Or is this just affecting all shopify users across the board?

Yeah still an issue for me. 5 orders today and none of them have the attribute data. 1 of 2 orders on Saturday had the attribute data. Seems to be completely random. Am using an app at checkout that handles shipping calculation but that’s it. All the orders that have come in today are store pickup o…

Hey @joe-adelie we also have the issue! We have a ticket open with Shopify Partner support, ticket number 39167890. We have not had an update in over 5 days, we had a placeholder response yesterday but no real resolution to the issue! Are you still seeing the issue occur on your stores?

Hey @samZapiet yeah still not coming through even today. Super frustrating. Would you please let me know if/when you hear anything from your support ticket? Wondering if it has something to do with the pickup and delivery piece of our applications as our code hits that piece of Shopify’s api as well…

Hey @joe-adelie , Unfortunately we have not had any meaningful updates. In our tests we actually used stores without our applications or code installed and were able to replicate the bug! But the only response that we have gained from Partner Support so far was completely unrelated and non-useful. …

This example code is not valid because you have quotes inside of quotes. Is this the actual code in use? Can you update your code as shown below and test? original: value=“{{ cart.attributes[“Rental End Date”] }}” Updated: value=“{{ cart.attributes[‘Rental End Date’] }}”

Thanks for the response Jesse. While this is true, it is not the solution to this problem unfortunately. This value property was added after the order details stopped coming through in hopes of fixing the problem. Even after changing to single quotes within the property value the details are still n…

Ah, you’re right. Since the quotes are inside of a Liquid statement they don’t break the syntax. My bad, I was viewing on a phone and didn’t notice that. I’m on my computer now and better able to read the original question. It looks like you are trying to use cart attributes from the product page bu…

Attribute Data Recently Stopped Coming Through On Orders

Shopify Discussion

ice-ASAP June 19, 2023, 6:14pm 3

I’m having a similar problem. Are you using any apps for your site’s checkout?

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Attribute Data Recently Stopped Coming Through On Orders

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