Automated emails for additional payment button

Shopify Discussion
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Topic summary

Issue: After integrating a custom PayPal Smart Button on a Shopify store (Basic plan, so not added to the checkout page), automated emails are not being sent when payments are made through this additional button.

Context/constraints:

  • Store operates from Qatar, making it difficult to access affordable, supported payment gateways.
  • Merchant holds a US bank account via Wise, but the store location remains Qatar.

Help requested:

  • How to ensure Shopify’s automated emails (e.g., order confirmation) trigger for orders paid via a custom PayPal button outside Shopify’s checkout.
  • Recommendations for viable payment gateways or workarounds in Qatar that avoid high registration costs.
  • Whether using a US bank account (Wise) can expand gateway options despite the store operating from Qatar.

Status: No solution yet; awaiting guidance and troubleshooting steps.

Summarized with AI on December 31. AI used: gpt-5.
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hello everyone, I need some help from experienced people.

I integrated the PayPal smart button with coding to my shopify store , for sure I have basic plan so I cannot add it to checkout page, but after placing a payment through this additional button the automated email are not sending,

and right now I am in Qatar so is a bit hard to find another payment gateway without paying tons of money for registration

any help or suggestions , even I have an us bank account with Wise , but the store is operated from Qatar