I have a question, I have a product called accounts, each account has a unique login and password, how do I link the login and password to this product in automatic delivery? For example, I have a stock of 100 accounts but as I said each one has a unique login and password from what I saw in the automatic delivery it always sends the same thing, is there a way to do that?
Topic summary
Main issue: Automating delivery of unique account credentials per purchase. The seller has a stock of 100 accounts, each with a distinct login/password, and wants each order to receive different data, reduce inventory accordingly, and prevent reuse.
Latest updates:
- Staff asked if any protective apps are being used and recommended contacting Shopify Support via the Help Center for authenticated troubleshooting.
- Suggested trying Shopify’s Digital Downloads app, which sends unique download links, and exploring third‑party digital delivery apps via the App Store.
- Requested a concrete example; the seller provided one (in Portuguese) about selling 100 unique email accounts where each buyer must automatically receive that account’s specific credentials and the stock should drop to 99.
Technical context:
- “Digital Downloads” is a Shopify app for delivering digital products via unique download links; the seller needs per‑order unique data (login/password), not a single repeated file/link.
Outcome/status:
- No resolution yet. Action items: test Digital Downloads or third‑party apps that support unique item delivery; contact Shopify Support for direct assistance. The thread remains open, awaiting further guidance.
Hi @redhawk1994 ,
Thanks for reaching out to the Community. I’d be happy to provide some assistance with your request. To gather a bit more information, are you using any apps to protect those products?
If you haven’t done so already, I’d encourage you to connect with us directly. This will allow our support team to get you authenticated, as we wouldn’t have access to any account details here through the Community. They will be able to take a closer look at those products and advise on how to proceed.
Please let me know if you have any other questions or concerns.
You don’t understand my question, I want to know if I can have an automatic delivery system like an ebook, but each purchase is a different link from the other basically that’s it, it will not be repeated each automatic delivery is a different link…
Hi there, @redhawk1994 . Thanks for following up with us!
You could look into using an app like Digital Downloads, which is a Shopify app that should be sending unique download links to your paying customers that are purchasing these products. Additionally, there are third party apps app that you can try out and download to see if they offer this functionality, and act as a better fit than our native Digital Downloads app.
To follow up with what Blair mentioned, if you’re using the Digital Downloads app and seem to be running into issues, please reach out to our Support Team via our Help Center for support: https://shopify.link/VAaY.
Thanks for the feedback, I need to understand this better by the following: I have a product stock that in total is 100 items, however each item is a different link of the same product that’s what I need to solve… That is, I will sell a single product, but for each customer who buys it, it will have different data that I need to send in automatic delivery…
Thanks for the prompt reply @redhawk1994
To better understand your request, could you please share an example? This will allow us to provide a more accurate resolution! I believe however, looking to the Shopify App Store as Imogen has mentioned would be your best course of action here.
Please let me know if you have any other question.
Product: Email Account
Stock: 100
Basically this is an example, let’s say I’m selling email accounts, and I have 100 of them in stock.
Mas cada e-mail é único e eu preciso colocar isso em uma entrega automática, ou seja, para cada e-mail que eu vender, um e-mail será enviado para aquele cliente com os ‘dados’ daquela conta de e-mail que ele comprou.
Assim que o cliente comprar automaticamente, o estoque diminuirá para 99 e a conta de e-mail que foi enviada sairá da entrega automática
any response ?