"Automatically sending a link or file after an order."

Technical Q&A
1

I want to automatically deliver a link or file to my customers when they purchase specific products. Is this possible?

2

You can automatically deliver a link or file to customers when they purchase specific products. Here’s how you can do it:

  1. Use an App: Install an app like Digital Downloads or SendOwl from the Shopify App Store. These apps allow you to attach files to specific products and automatically send download links to customers after purchase.

  2. Manual Setup: If you prefer a more custom approach, you can set up an automated email using Shopify’s Order Printer app combined with Shopify Flow (if available on your plan) to send a link or file attachment after purchase.

Here’s a quick guide to using the Digital Downloads app:

  1. Install the Digital Downloads app from the Shopify App Store.
  2. Go to Products and select the product you want to attach the file to.
  3. In the product’s details page, find the More actions dropdown and select Add Digital Attachment.
  4. Upload your file and save.

Now, when a customer purchases this product, they’ll automatically receive an email with the download link.

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3

Hi @tasarimburada ,

Yes, absolutely. You can use the Digital Downloads app to link files to your products and have them delivered to your customers after they complete their purchase. Our Help Center article has more information on how to set up and use the app.

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