hello, I’ve been trying for quite some time to create an automated email and I keep getting this message “Automation creation failed
To fix, reload the page or try again in a few minutes.” I have tried another browser, I have cleared the cookies and I have tried with anonymous browsing but I keep getting the same message. is there a solution to the problem?
Topic summary
A user is experiencing a persistent error when attempting to create an automated email in Shopify Plus. The error message reads “Automation creation failed. To fix, reload the page or try again in a few minutes.”
Troubleshooting attempts made:
- Cleared browser cookies
- Tried a different browser
- Attempted anonymous browsing mode
None of these solutions have resolved the issue. Another user suggests contacting Shopify support directly and recommends providing more specific details about which automation is failing to create. The issue remains unresolved and may require official support intervention.
Might need to contact support. But you could try providing more detail about specific automation failed to create.