Automation Workflow Issue

Topic summary

Automation workflow shows an error: “Condition(s) in this workflow are not using matching array items,” indicating a mismatch in how list (array) variables are referenced within nested conditions. Screenshots (central to understanding) show condition setup and the error.

Context: The flow involves a pop-up app integration (Ecomm Send). The issue appears tied to tag-based conditions in the workflow.

Suggestions and attempts:

  • Rebuild the flow using the correct conditional variable; the helper could not reproduce the error.
  • Inspect the specific condition and ensure the variable is selected under the “Array items” section.
  • Use “equals” on the Tags item condition instead of broader operators like “at least one of.”

Latest update/outcome: The original poster reports it “worked” the next day after trying the suggested approach, implying the Tags condition (set to equals) and/or reconfiguration resolved the mismatch.

Status: Resolved. Root cause not explicitly confirmed beyond correcting the condition/variable selection for array items.

Summarized with AI on December 19. AI used: gpt-5.

Hm weird that it’s throwing that error. Not sure if this is it but I think you might be fine with using equals on the Tags item condition.