Available Products are not displayed on the site

Shopify Discussion
1

HI!
We have some problem with availability of products
There is some amount of product on storage, Sales channels are chosen (Online Shop & Buy Button) , but we don’t see these products on site

Please, help

2

Hello @kiryna ,

It’s the GemPages Support Team and we are glad to assist you today!

Did your products get to 404 page when you open it in the website?

You could please try changing the status of products to draff, then save. After that, you activate it again.

Let us know how it works for you.

Best regards,
GemPages Support Team

1 Like
3

Thanks for your advice

We’ve already found the solution
Products were excluded from our market (problem with importing file)

To check your excluded markets, visit Settings - Markets - Manage market - Products and pricing - Excluded products
And include it for displaying on the site

1 Like
4

Hi @kiryna ,

That’s great!

Your solution can help other users that have the same issue.

Best regards,
GemPages Support Team