# B2B Admin **URL:** \ **Category:** Shopify Discussion\ **Tags:** wholesale, b2b\ **Created:** [July 15, 2026, 3:25pm UTC](https://community.shopify.com/t/b2b-admin/651713 "2026-07-15T15:25:26Z")\ **Posts on this page:** 6\ **Page:** 1 ## AI-generated summary A Shopify merchant using B2B/D2C with a physical storefront asked why they cannot search by B2B company name when creating orders. The issue was first discussed as possibly related to POS, then clarified as also affecting Shopify Admin order creation. Responses explained that Shopify’s current search behavior prioritizes individual customer contacts, names, or emails rather than the parent B2B company name. The suggested workaround is to search for the customer/contact linked to the B2B company location; once added to the order or draft order, the correct company association and B2B pricing should apply. Participants agreed that direct company-name search would be more efficient, especially for wholesale walk-in customers. The recommended next step is to submit a feature request to Shopify Support. No built-in fix or resolution was identified, so the issue remains an open platform limitation.
**Author:** ![mrkasmith](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@mrkasmith](https://community.shopify.com/u/mrkasmith)\ **Post date:** [July 15, 2026, 3:25pm UTC](https://community.shopify.com/t/b2b-admin/651713/1 "2026-07-15T15:25:26Z")
My first time posting. We are using Shopify B2B/D2C and we have a brick store front. Question? When a B2B customer arrives in-store to place an order, we start and order but we cannot use “search” for find the company, shouldn’t the be a simple search? ---
**Author:** ![Hardeep](https://avatars.discourse-cdn.com/v4/letter/h/65b543/32.png) [@Hardeep](https://community.shopify.com/u/Hardeep)\ **Post date:** [July 16, 2026, 11:51am UTC](https://community.shopify.com/t/b2b-admin/651713/3 "2026-07-16T11:51:28Z")
Hi @mrkasmith When you use Shopify B2B, you cannot search for a corporation within your POS as you do in Shopify Admin. You can search for the consumer who is tied to the corporation in your Shopify POS as a workaround. The order will be connected to the company with its proper pricing as long as the customer belongs to a B2B company location when they place the product in their cart. If your process depends on searching for companies in your POS, consider sending a feature request to Shopify Support. ---
**Author:** ![mrkasmith](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@mrkasmith](https://community.shopify.com/u/mrkasmith)\ **Post date:** [July 16, 2026, 6:38pm UTC](https://community.shopify.com/t/b2b-admin/651713/4 "2026-07-16T18:38:57Z")
Thanks for the feedback. We are using Shopify B2B/D2C and we have a brick store front. Question? When a B2B customer arrives in-store to place an order, we start and order but we cannot use “search” for find the company, shouldn’t the be a simple search? --I forgot to mention this search not populating when using ADMIN for B2B customers. It’s very cumbersome and this search function does not work at all when searching by Company Name in ADMIN. If a few users agree, we’ll be glad to make the suggestion to the developers. ---
**Author:** ![Dotsquares](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/dotsquares/32/372896_2.png) [@Dotsquares](https://community.shopify.com/u/Dotsquares)\ **Post date:** [July 17, 2026, 6:56am UTC](https://community.shopify.com/t/b2b-admin/651713/5 "2026-07-17T06:56:10Z")
Ah, got it! Thanks for clarifying that this is happening in the Admin,you are completely right, it is very cumbersome, currently, the order creation search bar in the admin prioritizes the individual customer’s name or email rather than the overarching B2B Company name, the best workaround right now is to search for the specific contact person attached to that B2B company,once you add that individual to the draft order their associated company profile and B2B pricing will automatically apply, completely agree that you should be able to just type the company name directly into the search, I highly recommend submitting that as a feature request to Shopify Support, as they are actively making improvements to the B2B portal right now, ---
**Author:** ![SealSubs-Roan](https://yyz1.discourse-cdn.com/shopifyforum/user_avatar/community.shopify.com/sealsubs-roan/32/278057_2.png) [@SealSubs-Roan](https://community.shopify.com/u/SealSubs-Roan)\ **Post date:** [July 19, 2026, 8:00am UTC](https://community.shopify.com/t/b2b-admin/651713/6 "2026-07-19T08:00:25Z")
> [@mrkasmith](#): > > My first time posting. > We are using Shopify B2B/D2C and we have a brick store front. Question? When a B2B customer arrives in-store to place an order, we start and order but we cannot use “search” for find the company, shouldn’t the be a simple search? Hey there @mrkasmith You’re not missing anything. The POS customer search does not curently include a specific company search for B2B as some merchants would expect. The practical solution is to search by the assigned customer contact or customer name associated with the company and then place the order from that profile. If you do get regular wholesale walk ins you can also speed up the process of locating the right account by using consistent company name conventions. ---
**Author:** ![system](https://canada1.discourse-cdn.com/shopifyforum/original/4X/7/b/b/7bbfe07c91e3f502d9c876612b0b445245662ef9.png) [@system](https://community.shopify.com/u/system)\ **Post date:** [September 29, 2026, 1:56pm UTC](https://community.shopify.com/t/b2b-admin/651713/8 "2026-09-29T13:56:57Z")
Closed on September 29, 2026, 1:56pm UTC This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.