Bad quality on product page

Shopify Discussion
1

Hi!

As title says, every pictures are blurry on the site, why’s that? how can I fix it?

Everything feels cheap with this

url : simplicityclothing.ca

image.png
image.png733×746 206 KB

image.png
image.png730×782 55.4 KB

2

Hi! Images might appear blurry due to the image dimensions. We typically recommend images that are 2048 x 2048 pixels (find more information here: Website Image Size Guidelines). Image size recommendations may vary depending on the theme you’re using. What’s the name of your theme?

3

I am using dawn theme, also images is way bigger than this

Whats the issue here?

image.png
image.png373×229 6.56 KB

4

Thanks for checking the image dimensions! The image may be compressed since it is a JPG file. Another option would be to try uploading a PNG version of the product image instead.

5

What does ‘‘your image is not hd’’ mean, how do I fix that.

6

The png version does the same thing

7

I appreciate you trying that. Since you’re using one of the themes designed by Shopify, please contact us through the Help Center so we can investigate further.