Bank account

Topic summary

  • Issue: A store owner wants to update the bank account used for receiving payments but cannot proceed because they forgot the details of the original bank account on file.

  • Guidance: Another participant directed them to contact Shopify Customer Support via a provided link for assistance.

  • Status: Unresolved within the thread; next step is to work with Shopify Support to verify and update banking details.

Summarized with AI on December 17. AI used: gpt-5.

I want to update my bank account for payments on my website i cant because i forget the first bank account information please help me.

Contact Shopify customer support here.

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