Banner image layout is different in iphone

Store Design
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Topic summary

A user reports that their site’s banner image displays incorrectly on iPhone devices, appearing slightly zoomed in, while rendering properly on web browsers and Android devices.

Current Status:

  • Issue is specific to iPhone/iOS platform
  • Web and Android views are functioning correctly
  • Site URL was provided (reversed text in original post)

Response & Resolution:

  • PageFly support (Amelia) attempted to troubleshoot the iPhone display issue
  • The support representative was unable to reproduce the problem on their end
  • According to the response, the issue appears to be resolved and now displays correctly, similar to the Android version

The discussion suggests the problem may have been addressed, though the specific technical solution or fix applied was not detailed in the conversation.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.
2

Hello @thefeme

This is Amelia at PageFly - Shopify Advanced Page Builder app.

I just helped you troubleshoot the issue on your iPhone, but I’m still unable to visualize or reproduce the problem since it seems to be working fine now, just like on Android.

Hoping my solution helps you solve your problem.

Best regards,

Amelia | PageFly