Barcode Scanner no longer connecting to Shopify POS

Retail & Point of Sale
,
23

Had the same issue today and the FIX was:

  1. Go to IPAD settings and select “Bluetooth” > Forget This Device “Socket CHS”

  2. Go to the SHOPIFY APP select MORE > SET UP HARDWARE

  3. Select BARCODE SCANNER then follow the instructions on screen until PAIR BARCODE SCANNER > VIEW AVAILABLE DEVICES

  4. This is where I was previously stuck and barcode scanner won’t connect. WAIT 30seconds before a loud BEEP and SOCKET SCANNER appeared as an option to select.

PROBLEM SOLVED

[I’ve never waited that long for a device to connect BUT it seems to be common with this system.]

Remember: FORGET the scanner in ipad settings! // Wait bit longer than usual for connection

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