Best Appointment App for a Jewellery Store

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Topic summary

A jewelry store owner is seeking a new booking app to replace Calendly for managing customer appointments related to engagement and wedding ring consultations.

Key Requirements:

  • Support for multiple simultaneous appointments (2-3 concurrent bookings depending on the day)
  • Zoom integration available on specific days only
  • Outlook calendar synchronization
  • Automated email/SMS reminders and confirmations
  • Custom form fields for customers to provide inquiry details
  • Meta ads tracking to measure appointment conversions from advertising campaigns

Current Situation:
Calendly’s limitation of not supporting multiple simultaneous appointments is the primary reason for seeking an alternative solution.

Status: The discussion is newly opened with no responses yet, awaiting community recommendations for suitable Shopify-compatible booking applications.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi Everyone,

I’d really appreciate your recommendations for a new booking App to integrate into our store.

We currently have Calendly integrated for customers to book their free appointments to come into our shop to discuss having engagement and wedding rings made.

We need to find an alternative App. because we need to allow 2 appointments to take place at the same time, which Calendly doesn’t support.

I’d love any recommendations that allow for:

  • 2 simultaneous appointments on some days, 3 appointments on others.
  • Zoom appointments available on select days only
  • Integration to our Outlook calendar
  • Email/text reminder and confirmation
  • Form/text box for client to input some details of their enquiry
  • We run Meta ads so being able to track when an ad leads to an appointment being booked would also be great.

Thanks so much,

Alison