Hi everyone, We run a B2B debt collection agency helping businesses recover unpaid invoices efficiently. For Shopify store owners dealing with overdue payments, what are the best apps or integrations to track unpaid invoices, send automated payment reminders, and even escalate cases to professional collection agencies? We’re exploring solutions that can: Automatically send follow-up emails for overdue invoices Integrate with accounting tools like QuickBooks or Xero Offer legal escalation options for persistent non-payers Would love to hear your experiences! Also, if you’re a business looking for professional debt collection services, feel free to check out Wagner Inkassoservice. Thanks in advance!
Hi! For managing overdue invoices and debt collection, there are a few Shopify apps and integrations you might want to explore:
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Invoiced or QuickBooks Connector: If you’re looking to sync invoices with platforms like QuickBooks or Xero, these can help integrate your Shopify store with accounting tools for seamless tracking.
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Debutify for Payment Reminders: While primarily a theme app, it also has automation features that can help with abandoned carts and overdue reminders if relevant to your needs.
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Chaser: This tool allows for automated follow-up emails for overdue invoices and is well-regarded for tracking payment statuses.
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CollectAI or YayPay: These tools specialize in automating invoice reminders and also offer escalation workflows.
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Professional Collection Services Integration: Some businesses use Shopify’s Custom Order and Wholesale apps to mark delayed payments and then escalate through external services like Wagner Inkassoservice.
A combination of these tools should cover your requirements and make invoice tracking, reminders, and even escalation much easier. Hope this helps, and good luck finding the right solution!
Shopify B2B stores and want to follow up overdue invoices:
— Sufio ($19/mo): It automatically generates invoices as well as reminders, which can be synced with either QuickBooks or Xero. You can export lists of overdue accounts that can be given out for recovery.
— AReceivables ($20/mo): It follows up on outstanding invoices, sends automated emails, integrates with QuickBooks. Additional escalation is done manually.
— Chaser ($39/mo): This one goes through QuickBooks or Zero and sends emails/SMSs as well as providing for manual escalation (third party handover).
— Invoice Falcon (free-$15/mo): Monitors invoices, dispatches prompts, and exports them into accounting/escalation files.
— QuickBooks Online ($35/mo + connector): Invoicing monitoring, reminder, aged analysis on paper at largest collection agency.
Best for: Sufio/AReceivables – Shopify easy; Chaser + QuickBooks – advanced. No tool links directly to agencies — export data for handoff (e. g. to Wagner Inkassoservice). Try test trials to decide.
Hi @haaab,
Thank you @Yuparkoti for mentioning us!
If this is still relevant, Sufio can help Shopify stores create professional invoices automatically and keep track of amounts due. When invoices have due dates, Sufio can also send automatic reminder emails once an invoice becomes overdue and has not yet been fully paid.
The reminder emails can be enabled in Settings → Emails by turning on Automatically send reminders for overdue invoices, and the reminder email template can also be customised.
While Sufio does not directly handle legal debt collection or automatic escalation to a collection agency, it can support a clear workflow for unpaid invoices by showing the amount due and helping merchants follow up with customers through overdue invoice reminders.
Hope this helps clarify where Sufio fits into this workflow.
Invoice reminders help once the debt already exists, but I think there’s a step before that which often gets missed.
For B2B stores, the cleanest setup is usually:
approved company limit, current unpaid balance, overdue status, then a checkout rule that stops the buyer from creating more exposure if they’re already over the limit.
Reminder apps are useful for collections, but they don’t prevent the next risky order from being placed.
That prevention layer is what I’d add first if the store is growing beyond a handful of wholesale accounts.
Full disclosure up front: I’m the founder of one of the apps in this space, so weigh my words accordingly.
Good tools are already named above (Sufio, Chaser, AReceivables and others cover invoicing and follow-up well). Whichever direction you go, three things are worth checking before picking anything:
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Shopify’s built-in reminders for net-terms orders max out at 5 emails and stop entirely 30 days after the due date — usually exactly when you most need to keep chasing. Whatever you pick should keep reminding past day 30, and should guarantee it never double-sends (nothing burns buyer trust like two identical dunning emails in one morning).
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Ask whether the tool gives you an aging view (who owes what: current / 1–30 / 31–60 / 60+ days per company). Shopify tracks paid/unpaid per order, but has no receivables report — that one screen is where you actually see the problem.
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I’ll second what Termguard said above about prevention: reminders chase money that’s already late, but stopping the next risky order matters just as much. Look for real per-company credit limits with enforcement — something that flags or holds a new order before it ships when that buyer is already over limit or overdue.
My app is TermsPilot (TermsPilot - Net terms under control: aging, reminders, credit limits | Shopify App Store) — it’s built around exactly those three: the aging dashboard, reminders that don’t stop at day 30 (and never double-send), and credit limits that flag/tag/hold over-limit orders before fulfillment. To be precise about limits: the buyer can still place the order at checkout — we catch it before it ships. It lives fully inside the Shopify admin, and the free plan shows the aging dashboard for up to 5 companies, so you can see your own numbers before paying anything. Launched this month — honestly, zero reviews yet, but support mail gets answered same-day. Happy to answer questions either way, including “how far can I get without an app” (partway, with Flow — glad to explain).
Update for future readers comparing apps here: whichever tool you pick, the built-in Shopify reminders stop at day 30 past due (five emails max) — that’s the gap all these apps are really filling. I’ve written a plain-language guide comparing the three honest options — manual with a calendar, a Shopify Flow build, or an app (several from this thread covered fairly, prices included) — on termspilot.app under Guides. Disclosure: TermsPilot is mine; the guide recommends the other apps where they fit better.