BIG ISSUE: website freezes when moving from cart page back to product page

Topic summary

A user reports a critical website freeze issue occurring when navigating from the cart page back to the product page. The site becomes completely unresponsive during this navigation.

Troubleshooting suggested:

  • Test in incognito/private browsing mode
  • Try a different browser
  • Provide a video recording of the issue

The responder indicates they cannot reproduce the problem in Chrome currently, suggesting it may be browser-specific or related to cached data. The issue remains unresolved and requires further investigation to identify the root cause.

Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.

when you try to go from the cart page back to the product page my website freezes and you cannot move anymore. how can i fix this? URL: https://facce-amsterdam.nl/

Hi!

First, could you try testing from an incognito window and a different browser? I’m not seeing any issues on Chrome right now. Alternatively, you could send a video recording!

Terence.