how can i examine the geo-targeted customer count ?
Topic summary
Main issue: Live View customer counts are inaccurate/partial. After expanding the store worldwide, it appears to count visitors from other countries but not from the merchant’s own country. It shows cart additions but not corresponding customers. Reported browser inconsistency: works in Internet Explorer but not in other browsers. Support was contacted but did not resolve the issue.
Recent developments: The merchant asked how to examine geo‑targeted customer counts and thanked respondents, indicating they will try suggested steps (details not provided).
Key concerns:
- Possible geo‑targeting/attribution issue affecting domestic counts.
- Browser compatibility problems impacting Live View tracking.
- Discrepancy between cart events and visitor/customer counts.
Status: Unresolved and ongoing. Next steps implied: investigate geo‑targeted metrics and test proposed troubleshooting, but concrete outcomes are not yet reported.