- I deleted apps before the end of free trial but they ask me to paid for the subscription not only that also they want me to paid for an app twis. And now they told me if you didn’t paid your store will be frozen so please tell me what is going on and fix this problem because my store I spend a lot of for it and I haven’t any money for this . Thank you
Topic summary
A merchant deleted apps before their free trials ended but is being charged for subscriptions, including duplicate charges for one app. Shopify has threatened to freeze the store if payment isn’t made. The merchant is seeking clarification and resolution, as they’ve invested significantly in their store but cannot afford these unexpected charges. The issue appears unresolved, though the merchant indicated they will take some action in response to advice (not shown in the thread).
Thanks I will do