Billing Cancelation

Topic summary

Recurring unknown $5 USD monthly charge for a Shopify account the poster cannot locate or access. They already have a separate active shop billed around $32 USD.

Timeframe and impact: The $5 charge has appeared for 5 months. The user fears losing money due to an inaccessible or unidentified store.

Request: Assistance to identify the source account, regain access (if it exists), and stop further charges. Implicit concern about recovering past payments.

Status: No guidance or resolution provided in the thread. Issue remains open with unanswered questions about how to locate the charged account and cancel billing.

Summarized with AI on December 30. AI used: gpt-5.

I am not sure if that is the correct site however, I recently charged 5 USD for an account I made on Shopify unfortunately I am not able to contact my own shop. I have one working one for which i pay around 32 USD.

I can’t find the one in which it takes 5 USD of my bank account. It has been 5 months and I don’t want to lose my money this way. Please help. I know that for some 5 bucks is not a lot but losing it this stupid way is just BAD.