Blank White Screen in Shopify Admin Panel

Technical Q&A
1

Hello Shopify Community,

I’m encountering an issue with my Shopify store where the admin panel appears as a completely blank white screen. I’ve tried the following troubleshooting steps, but the issue persists:

  1. Cleared browser cache and cookies.
  2. Tried accessing the admin panel from different browsers and devices.
  3. Disabled browser extensions and ad blockers.
  4. Accessed the admin panel in incognito/private mode.
  5. Checked Shopify’s status page for any ongoing issues (none reported).
  6. Reviewed the developer console for errors (no clear indication).

Despite these efforts, I’m unable to access any part of the admin panel, which is affecting my ability to manage my store. Has anyone else experienced this problem, or does anyone have suggestions for resolving it?

Any help or advice would be greatly appreciated. Thank you! Check the screenshot for your reference

2

Same here

The console errors might show there’s some issue with integrity checks that doesn’t allow the client to load.

Failed to find a valid digest in the 'integrity' attribute for resource 'https://cdn.shopify.com/shopifycloud/web/assets/v1/vite/client/en/router-CbhSmhB1OSJu.js' with computed SHA-256 integrity 'oARX86GJ1EjeXKXHIetmSdFtV/CLifrgAlLk4RJR+Vk='. The resource has been blocked.
3

Same here …

4

Yep me too! Can someone from Admin please update asap?

5

Same here

6

Same, here in new zealand

7

Seems an error on the payment gateway ikey

8

i think it is shopify’s problems

9

OK, this could be a chrome issue because I managed to get in using Safari…

10

Doubt it’s a chrome issue, my Zen browser (based on Firefox) has the same issue

11

Thank you, yes it seemed like that was the issue. I tested it on two different browsers, but they were Edge and Chrome (They both use the same engine, so they’re essentially the same browser).

12

i guess its not just me then lol

13

Same here

14

Same issue here. I can access the admin through the shopify app but not on my desktop through google chrome. Cleared out all cache and cookies as well as flushed DNS but still getting blank page an uncaught promise error. I think Chrome updated for me last night as well, I’m wondering if something happened with that.

15

same here. Chrome / Firefox. Both normal & incognito with cache clear.

Don’t work

16

Just loaded again now

17

Same across all different browsers i have tried - need an update as its weekend catch up and monday reports

18

Was working 1 hour ago with Chrome and then … nothing

19

facing the same problem

20

I’m having the same issues, I have done the following, but unable to log in.

  1. Cleared browser cache and cookies.
  2. I tried accessing the admin panel from different browsers and devices.