Hello! My store has been getting spam traffic from Phoenix, AZ the referring site is app.adlibraryspy.com — it’s throwing our analytics off. Is there a way to block this? I read something about adding coding to the .htaccess file, not sure what to add and if that’s an option on Shopify.
Any info helps.
Thanks
I don’t know how to fix, but I’m getting hit big time by them too
I am experiencing the same issue. Phoenix, AZ and the referring site is app.adlibrarsypy.com. I have installed two apps, Traffic Guard and Stop Spy, to prevent users from stealing data and pictures. Additionally, I already use the Disable Right Click + Country app. Stop Spy doesn’t have any analytics, but Traffic Guard does. However, despite using these apps, my analytics are still being affected. While Traffic Guard is helping to some extent, it is not completely blocking the site from interfering with my analytics.
I reached out to customer support to have their tech team block it. Haven’t heard anything back as of yet.
Yes it’s been an issue for sure. Waiting to hear back from Shopifys tech team.
Did they tell you the answer? Thanks.
any update from the support team?
let us know how you end up fixing it. I’ve been getting a ton of views from them too and now my Facebook ads have been blocked saying something about cybersecurity issues
I’m getting 70-100 sessions per day for the last week from this same thing adspyapp whatever. I’m not even running ads on Facebook currently so I don’t know why its up in my business.
This is what it says its for:
Free AdSpy tool for Facebook™ Ad Library. Search, view & save ads of any advertiser.
As an ad finder, Ad Library Helper is a free adspy tool for ad library and tracking competitor`s Facebook™ Ads.
Hoping to hear what you hear back from shopify too.
i was able to find the site listed in my google account and i deleted it… I can’t say for sure if this will fix the issue for me, as I just discovered and thought i"d share… i will see tomorrow if this did the trick for stopping the site from messing with my store. i have another store that isnt being affected at all by this library spy, and i never saw it listed in my google account for that store, so maybe…???
this is very helpful! where did you find this in your google account?
Same for me! It is so frustrating. I am not sure where to do about it. So far today it is up to 42!
I contacted Shopify and they said they cannot do anything about it but suggested I get either Tible Block & Redirect app or Traffic Guard
I found the below directions. I followed the steps but mine didn’t have the adsspy thing listed under there. I paused my FB ads and the traffic from them went away. Below are the steps to check if its listed under google account:
To remove app.adlibraryspy.com from your Google Account, follow these steps:
Additionally, if you want to uninstall the app from your Android device, follow these steps:
I had ZERO hits from Phoenix after deleting it from google… just a heads up people check for the website in your google list and delete it if found… seems to have worked for me.
exactly and today I had ZERO hits after deleting it yesterday.
Check loxotoday’s reply… step-by-step instructions… I had ZERO hits from that site today…
The only way to stop this action is to block the IP address, this can also be a pain due to scammers use multiple IP addresses. If you have a visitor replay app installed that shows you the city it is coming from you can use a country/state/city blocker and block the entire city. I had the same app hitting my store and I ended up blocking the entire city for 6 months, when I uninstalled it they had moved on to someone else.
My friend & i were facing the same issue, after some investigation, i found out the company name that’s running this scammy site, it’s on their Stripe Payment page, the company is called
“penguin secret agency pte. ltd”
They are also the owners of this website as stated on their Privacy Policy page “https://makezbrightgifts.com/pages/privacy-policy”
(The same company owns both of them)
They are using Stripe on that scammy site “app.adlibraryspy.com” without providing any policies or support email whatsoever.
Report them to Stripe by sending an email to: complaints@stripe.com
They will get their Stripe account closed since they are using it for this scam.
You can also report their store to Shopify directly.
You mean they are not visting your store anymore? or just not showing up on google analytics page?
I don’t think the above steps will block them from entering your store!
Check your Shopify analytics page to see if you still have sessions from “app.adlibraryspy.com”
