Hi all, My site deals with educational resources only relevant to Australian schools. I am wondering if there is a way to stop people outside Australia being able to see my site. I am tired of paying transaction fees for constant bulk declined orders by bots testing stolen credit cards from OS. Do the Shopify hosts have this blocking control?
Topic summary
Goal: Restrict site access to Australian visitors only to reduce fraudulent activity and transaction fees.
Context: The site provides educational resources relevant to Australian schools. The owner reports frequent bot-driven, bulk declined orders using stolen credit cards from overseas (“OS”). They want to block non-Australian traffic and ask whether Shopify offers this control.
Latest update: A suggested solution referencing options under “Checkout and accounts,” specifically “Customer Constraints,” was attempted. The owner cannot find these options in their Shopify settings, indicating the proposed path is not available to them.
Key terms: OS = overseas. Geoblocking = limiting site access based on visitor location (country/region).
Outcome: No confirmed solution implemented. The question of whether Shopify natively supports geoblocking or requires an app/third-party service remains unanswered.
Status: Ongoing and unresolved; seeking a workable Shopify-compatible method to block non-Australian visitors and prevent card-testing bot transactions.
Thank you for trying; this sounded fabulous but unfortunately I do not have those options. I have ‘Checkout and accounts’ and none of the options are ‘Customer Constraints’.
Sure