Blog Comments Disabled but form still showing

Shopify Discussion

Topic summary

A user reports that despite disabling blog comments in their Shopify settings, the comment form continues to display on their blog. When visitors submit comments through this form, the submissions are lost without any warning message, creating potential customer confusion.

The issue appears to stem from the comment form being built directly into the blog template without proper conditional logic linking it to the comment enable/disable setting.

Proposed Solution:

  • Manually hide the form using CSS (display: none;) targeting the form’s class
  • Alternatively, edit the theme’s blog.liquid file to remove or conditionally display the form based on comment settings

The discussion remains open with no confirmation of whether the suggested fix resolved the issue.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

I have the blog comments disabled for one of my blogs, but for some reason the form is still showing up. You can type in a comment and submit although this is lost in the ether with no warning, which may cause customer frustration. This is built into the blog template of the page and I can’t link that block to the setting if the blog comments is enabled/disabled.

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This seems like something went missing in Shopify somewhere that it should automatically be hidden or have a message saying comments turned off with no form if comments are disabled?

Is anyone else finding this issue?

1 Like
2

That sounds frustrating! If the comment form is hardcoded into the template, you might need to manually remove or hide it with CSS. Try adding display: none; to the form’s class in your theme settings. If you’re using a Shopify theme, checking the theme’s blog.liquid file can also be helpful.