Hey! Just wondering if anyone knows why the breadcrumbs on my website display '‘Unknown type’. I think it appears when you land on the page directly from an external website instead of clicking through from the product category page. Example here, see top left corner:
Topic summary
A website is displaying ‘Unknown type’ in its breadcrumb navigation trail. This issue occurs specifically when users arrive at product pages directly from external websites rather than navigating through the site’s category pages.
Suggested Solution:
- Check that all products in the store have proper values entered in the product type field during setup
- The missing or incomplete product type data appears to be causing the breadcrumb display error
Status: A screenshot was provided showing the issue in the top-left corner. The discussion remains open pending confirmation whether filling in the product type field resolves the problem.
Hi @sarahche
While adding products in store please confirm you have added the value in product type filed
