Our business adds new products to our site every Saturday night. We’ve been with Shopify since 2017. The original Live View was incredible. It gave me an idea of real time analytics that I could see in action, as I was listing our products live. These types of analytics informed how I ordered, which products I marketed and what we told our vendors to produce.
I cringe every time there’s an update because I don’t know what will break. The last few years the updates have not been bad, but removing your merchants’ ability to see real time traffic in a meaningful way is going to impact businesses that offer unique products. It’s incredibly shortsighted if this was done to save Shopify a few bucks, it will impact future sales for businesses like mine and, in turn, Shopify will lose their % of the payment processing those sales would have created.
The live uploads have been the heart of my business for the past eight years. When I can see our audience stop adding to their carts, I know when to wrap up our live upload. Taking our overview away is an incredibly bad plan.
PS: I would pay more money each month for an opt out of updates feature.