Bring Back the quick and easy Save & Retrieve Cart Tile on Shopify POS

Shopify Discussion

Topic summary

Call to restore the “Save & Retrieve Cart” tile in Shopify POS (Point of Sale) after its removal in early 2024. Merchants report the Draft Order workaround requires more taps, slows checkout, and worsens customer communication; some removed the Draft Order tile entirely.

Evidence of impact: previously active threads with thousands of views were archived (one cited 7,200+ views and 106 replies). The App Store page still advertises “save carts and retrieve them later,” increasing frustration.

Support feedback (paraphrased by a merchant): the POS team is aware of pain points, is revamping smart grid tiles, fought to add a “View Draft Orders” tile, and is exploring ways to reduce taps—no commitment or timeline to restore Save Cart.

Operational impact: staff inefficiency and talk of switching systems. Core terms: Draft Order = saving as a draft order instead of a quick parked cart.

Latest update/workaround: a third‑party app, Yagi POS Cart Helper, reintroduces “Save Cart” and “View Saved Carts” tiles; carts are shareable across devices at the same location. A demo video was provided. The OP adopted it; a cross‑location issue was fixed quickly and it now works as needed.

Status: No official resolution from Shopify; issue remains open, with community using a third‑party solution.

Summarized with AI on December 20. AI used: gpt-5.
4

Hi LaurenMcNicol,

I understand the frustration of Shopify removing the “Save cart” function without giving notice and forcing us to move to draft orders, which introduces inconvenience as you mentioned.

To bring back the “Save cart” functionality, I have developed an app for Shopify POS recently, which you can utilize back the “Save cart” and “View saved carts” tiles like previously. (I understand installing an app for this might not be ideal, I try keep the app price as low as I can to maintain the app’s server expenses)

The app name is Yagi POS Cart Helper (https://apps.shopify.com/yagi-pos-cart-helper ), the app comes with a 14 days free trial which you can give it a try. (I am happy to extend it if you need more time, or let me know if you are testing it on a development store)

After installing the app, you can then add the “Save Cart” and “View Saved Cart” tiles in your Shopify POS, and you can save cart and view cart easily as before. The saved cart is also viewable by another POS device, as long as they share the same location.

Here’s a demo video on how it works:

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Hope this can help!

Regards,

Axel Kee (developer of the Yagi POS Cart Helper app)

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