Hello, I have the Brooklyn theme and have a slide show foto which is landscape. This format works well on the desktop version, but on the mobile version, it should be portrait. How can only the centre part of the picture be shown on the mobile version in portrait format? Many thanks!
Topic summary
A user is experiencing an issue with the Brooklyn theme’s slideshow feature. Their landscape-oriented slideshow images display properly on desktop but appear incorrectly on mobile devices.
The Problem:
- Slideshow photos are in landscape format
- On mobile, only the center portion of the image is visible
- The user wants to display images in portrait format on mobile while keeping landscape on desktop
Current Status:
- A support representative has responded requesting additional information
- The user needs to provide their store URL, page URL, and password (if applicable) to receive assistance
- The issue remains unresolved and awaiting further details
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one) so we can help you.