Browsers suddenly blocking my shop domain name for invalid certificate

Hey @Maggie2

Thanks for reaching out. I’d be happy to help you troubleshoot why your store domain is showing a security warning in web browsers.

I can confirm the same behavior on my end when I click your store URL that you linked above - on Google Chrome it says ‘Your connection is not private’. This would usually indicate an issue with the SSL certificate, however we can work through this together to try figure this out.

Firstly, is this a Shopify bought domain, or a third party domain that you have connected to your store? If third party, who is the domain provider and also when did you connect it to the store?

In order to make sure your domain is set up correctly, I would recommend referring to our guide here which explains the process. It’s important that the DNS settings for the domain are correct, otherwise you can sometimes run into issues such as these.

I had a quick look at the DNS settings for your domain, and as you can see here the A Record looks to be correct at 23.227.38.74 (which is a Shopify supported A Record). I also checked the CNAME setup and as you can see here, it is currently set to magsrags.myshopify.com which is technically incorrect. As per the guide I linked above, the www CNAME record should be set to shops.myshopify.com.

I believe this CNAME discrepancy might be the cause of the problem here, as when you navigate to magsrags.net there are no security issues, but when navigating to the www subdomain of www.magsrags.net you get the aforementioned errors and warnings.

To summarize, you should change the www CNAME record to shops.myshopify.com which I believe should fix this**.** Feel free to make that change and then report back with your findings. Bear in mind, as with any DNS changes on the internet, it can take up to 48 hours for the new settings to fully propagate.

Looking forward to hearing back!