Hello, I’m writing this message because I’m having a problem with Shopify. I started a week ago and I’m using AutoDS to sync my products. But I can’t seem to set AutoDS Dropshipping and POD as the location. I only have my address active, and I can’t even select AutoDS: Dropshipping & POD; it’s just listed further down under “Application and custom order fulfillment locations.” I’ve tried many things in the last three days (reinstalling, re-uploading the products, changing the stock location by including AutoDS in my product settings, but since it’s not listed under Location, it’s not detected). How can I fix this? Does anyone know? Thanks, and have a nice day.
You’ll need to add AutoDS as a custom fulfillment service/location in Shopify and then assign products to it , go to Settings → Shipping & delivery → Custom order fulfillment and click Add fulfillment service.
this issue happens when Shopify doesn’t fully register Auto DS as a fulfillment service. Even if Auto DS shows up under Application and custom order fulfillment locations, it won’t appear as a selectable inventory location until two things are done
there is no section that allows you to enter in AutoDS: Dropshipping & POD
Hi @Vincent71 Jumping in from the AutoDS team here ![]()
AutoDS helps thousands of Shopify merchants run their dropshipping and POD businesses by connecting products, fulfillment, and automation directly with their stores, so most of the heavy lifting happens automatically in the background.
Regarding the “location” question: AutoDS works as an app-based fulfillment service rather than a physical warehouse. That’s why it appears as a custom fulfillment service. Once your products are assigned to AutoDS, Shopify routes orders to the platform automatically for processing.
After that, AutoDS handles the fulfillment flow and keeps everything synced smoothly. Hope this helps clarify things!