A developer received an email notification about a payment customization error report shared by a merchant, but cannot access the function runs in the partner dashboard.
The dashboard appears to not be updating properly when merchants share error reports, preventing the developer from viewing the specific function runs mentioned in the email.
The developer confirmed these are indeed the runs shared by the merchant, as no other errors from that merchant exist in the last 30 days.
A moderator noted that the user has posted about this issue twice, with one post marked as solved, and asked if the problem persists.
A merchant shared an error report generated by a payment customization, and i received the email notification:
But when i enter the partner dashboard, i cannot enter the function runs:
Also, i made sure that these were indeed the runs that the merchant shared, because there is literally no other errors from that merchant in the last 30 days besides these ones.
It looks like the partner dashboard is not updating so we can enter the function runs when they are shared.
You have two posts on this, one of which is marked solved. Are you still having problems with this?
