HI Guys, with the new update of the Live View. I’m not seeing the real time data and visitor location on the New Zealand map, the data is not showing, can this be logged as a bug in the system? or is this google not parsing the data fast enough to the mapping software? Seems to be lag of some time …

same - is there a #ShopifyExpert available to help?

Yes also suggested edit would be to have the level bars we had before, they give a better indication of the real time data and people on the websites. Colour bars are not readable, ie the colours don’t mean anything with out a key and that’s not easy to read. suggest going back to vertical bar ind…

Same here!! I’m not enjoying the new live view at all :confused:

Same here. Doesn’t seem to be a priority for Shopify experts though…

Same. This has been a sad update. I don’t see any advantage to this new view from the old one, and I’m actually getting less data than I did before. I know that the user’s location is still being tracked because in my reports I can see where my traffic comes from, but why is the live view no longer …

I asked shopify support about this and I was told I didn’t have enough visitors for the map to register. We’ve had the same amount of visitors as before, if not more, so it wasn’t a good enough explanation but they didn’t offer any additional assistance.

Bug with Live View not showing visitors on the new world map!

Technical Q&A

aarikascloset January 15, 2021, 10:29pm 10

I am having the same problem! So frustrating.

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Bug with Live View not showing visitors on the new world map!

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