Issue: The review submission button becomes greyed out on the second attempt, preventing re-submission despite all badge criteria being completed.
Context: The poster recently earned two badges and states their team has met all requirements and prepared everything for the review process.
Attempts so far: Shopify support has been contacted multiple times, but there’s no resolution yet; support is still “checking.”
Evidence: A screenshot is attached showing the disabled button, which appears central to understanding the problem.
Request: Seeking guidance or a workaround to re-enable the review submission button and proceed with the second review.
Status: Unresolved and open; no confirmed fix or official explanation provided yet.
Hi Folks,
Does anyone have a solution? Please help. The badge criteria are completed, but during the second review submission the button is greyed out and I’m unable to submit again.
I’ve chatted with Shopify support multiple times, but no result — they are only checking it.
I recently earned two badges, and my team is fully aware of the requirements and has prepared everything.
Waiting for your valuable feedback.
