Bulk Edit Issue with Adding Products to Available Channels

Technical Q&A

Topic summary

Users are encountering a bug with Shopify’s bulk edit feature when adding products to available channels.

The Problem:

  • Products appear to be added successfully through bulk edit
  • However, product links return 404 errors
  • Products don’t appear in the collections/all section
  • The issue specifically affects the “Add available channels” bulk edit tool

Confirmed Workarounds:

  1. Manually edit each product individually by going into the product, clicking “manage channels,” adding all channels, and saving
  2. Use bulk edit to add appropriate columns, select the whole column and tick the box (but avoid clicking ‘…’ then “add available channels” as this won’t work)

Status:
Multiple users confirm experiencing the same issue, suggesting this is a Shopify platform glitch rather than an isolated problem. The bug is particularly problematic for vintage/unique item sellers who regularly upload new products with limited stock. Users are awaiting an official fix, as manual workarounds are time-consuming and impractical for daily operations.

Summarized with AI on November 21. AI used: claude-sonnet-4-5-20250929.
1

Dear Team,

I am experiencing difficulties while using the bulk edit feature to add products to available channels in my Shopify store. I will describe the issue I am facing in more detail below:

I have tried adding products to my store by following these steps:

  1. Upload the products to the backend.
  2. Select the products I want to activate.
  3. Click on “Add available channels.”

When I follow these steps, it appears that the products have been correctly added to the sales channels. However, when checking their availability, I encounter 404 errors on the product links, and the products do not appear in the “collections/all” section, as the product links yield the 404 error.

Subsequently, I removed these products and re-uploaded them. This time, I decided to individually add them to the sales channels instead of using the bulk edit feature. By doing so, the products became available correctly.

This issue suggests that there is an error in the “Add available channels” bulk edit tool (I am not aware of other issues with other bulk edit tools). Since I regularly use this feature in my business, it is crucial to resolve this inconvenience as soon as possible, as manually editing the products one by one each day is unfeasible.

I would greatly appreciate your prompt attention to this matter and eagerly await your response with an effective solution.

Sincerely, Sergio.

2

No, it’s a vintage shop, so we upload new items everyday due to we only have 1 in stock of each piece

1 Like
3

is anyone having the same problem?

4

Yes I am having the same problem as you. I am waiting for some answers on how to fix as this is super frustrating!

5

Hi Sergio,

We are also having the same issue. Seems to be a Shopify glitch.

Our workaround was to go into the product and click manage channels, add all, save.

Have to do it one by one…

6

Another workaround is click bulk edit > add appropriate columns > select whole column and tick the box. If you click the ‘…’ and then add available channels it won’t work.