Business Verification || Change ( Name - SSN ) Congruence

Main Point:

How can I change the name circled(“Osbaldo Camacho-Perez”) ?

Is a “reset” possible so I may input info again?

Why:

To align Name with my SSN & Complete Business Verification.

I see this has happened before but purely following past post on Community instructions;

I have been unable to resolve this so far.

Thank you greatly in advance.

UPDATE For All Readers In Exact Situation: (3/3/24)

Successfully Escalated w/ The Following Steps.

  1. Go To “Shopify Help Center” || (on bottom of site; Under “Support”)

  2. Type “Contact Support” || to Virtual Assistant

3.You’ll asked to be to get in contact w/ a || Support Advisor

From the above you should inevitably get in contact with/ a Human : Support Advisor.

( you’ll be asked to wait patiently and will be connected. )

Clearly define your situation.

& IF you are dealing with/ this exact situation it will get || Escalated to || The Account Verification Team.

Upon Escalation You Will Wait for an E-mail from the Verification Team.

( mine specifically took ~12 hours. )

From there You Will Be Requested to Submit a || Shopify Payments Update Form

( provided from Them || The Account Verification Team Upon receiiving said E-mail )

Where you get to Update The Information + Align All Infromation.

I have sumbitted successfully so and am currently here.

Yet to be concretely be fully resolved.

Definite Forward Motion.

Solution seems Inevitable.

Will update accordingly.

Cheers! :slightly_smiling_face:

Update:

The Above Was The Solution to This Specific Problem.