Button colors for product options not showing

Technical Q&A
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Topic summary

Issue: Product variant color swatches are not displaying correctly in a Shopify store using the Mavon theme. The merchant manually added color codes per SKU (Stock Keeping Unit), size, and color, but most product pages show all-white buttons; a few pages display only some colors.

Context: The goal is to visually show available color options beneath products to aid customer selection. Existing online solutions the merchant found have not resolved the problem.

Actions taken: A helper requested the store URL and, if applicable, the storefront password to inspect the issue. The merchant asked to share the URL privately and then confirmed they sent it via private message.

Current status: Investigation pending. No diagnosis or fix has been provided yet; the helper is expected to review the private store details.

Open questions: Root cause (theme configuration, CSS/HTML, or data setup) remains unknown. Next update expected after the helper examines the shared store URL and password.

Summarized with AI on January 8. AI used: gpt-5.
1

Hello! I am having issues with the button colors for my products.

I have SKUs available in multiple colors and I would like for these colors to be displayed under the product where the button colors are located. This would help the customers see what color options are available for the product they’re interested in.

I have manually added color codes for each SKU, size and color in Products but they’re not showing on my website. On some product pages, I do see a color or two but not all and on the majority/90% of product pages I see no colors entirely - all the button/product colors displayed show as white.

My theme is Mavon.

I would appreciate your assistance with this ask as the solutions I’ve found online don’t work.

Thank you!

2

Hey @Iwannaknow

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

3

Thank you, Moeed. Is there a way I can send you the URL privately?

I appreciate your looking into this issue.

Ada

4

Yes of course you can send me the URL privately in my private messages here!

Best Regards,

Moeed

5

Wonderful! I messaged you earlier, please let me know if you did not receive my note.

Looking forward to your response. :wink: