Buy button issue (not clickable)

Technical Q&A

Topic summary

A website owner reports that their product page “Add to Cart” button has suddenly become unclickable.

Diagnosis:

  • The issue stems from a JavaScript error in the theme code
  • The theme expects a <cart-notification> element that is missing from the page

Likely Cause:

  • Recent removal of sections or section blocks may have deleted the required element

Status: The root cause has been identified, but the discussion remains open with no confirmed resolution yet. The next step would likely involve restoring the missing <cart-notification> element or adjusting the theme code.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hi Everyone,

My website buy button (add to cart) on my product page is not clickable suddenly. Please help me! How to solve this issue?

Thank you so much in advance,

Emy

website : upndownco.com
password : helpbutton

2

There is an error in your theme JavaScript.

It happens because there is no element on your page and theme code expects it.

Have you removed any sections or section blocks recently?