Buy Button on Dawn theme not coming up properly

Store Design
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Topic summary

A Shopify store owner reports that the buy button on their product pages suddenly stopped working. Instead of displaying a clickable buy button, a grey bar appears with no functionality.

Key Details:

  • Issue affects the Dawn theme across multiple theme versions
  • Problem appeared suddenly without any recent code changes or app installations
  • Only product sections were updated prior to the issue

Diagnosis:

  • A community member identified JavaScript errors preventing the dynamic button script from loading (screenshot provided showing console errors)

Current Status:

  • The store owner is seeking help to identify the root cause, as they haven’t made code modifications that would explain the sudden malfunction
  • Issue remains unresolved and under investigation
Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
1

Hello,

My website is sohumlinen.com

Suddenly the product page is not showing the buy now button but instead shows a grey colour bar with no clickable option.

It was working till yesterday and we haven’t done any code changes. Can someone please assist us.

Any help is highly appreciated.

Regards.

Screenshot 2024-05-29 at 2.34.33 PM.jpg
Screenshot 2024-05-29 at 2.34.33 PM.jpg2518×1548 280 KB

1 Like
2

Hi @SohumLinen

Looks like some errors are preventing the script to run for dynamic button

Made4uoRibe_0-1716974724886.png
Made4uoRibe_0-1716974724886.png1078×755 43.1 KB

1 Like
3

Hello @Made4uo-Ribe

Could you please check because we don’t remember making any changes to the code, we have only updated few product sections but no code changes, not sure why the issue is happening

4

Hello @Made4uo-Ribe ,

I even tried to customise my earlier themes which were present. None of them in Dawn theme is showing the buy button.

Could you please check as to why is this happening suddenly without any app installations or code changes