“add to cart” suddenly turned into “remove from cart”. I have never seen this before. I have a customisable product and customer wants to add 2 of the same product but with different customisable options but once she has added the first one she cannot add the 2nd one as the button that normally says “add to cart” now says “remove from cart”. I have never seen this before. I am not sure how to fix it? Help pls.
Topic summary
Problem: After adding a customizable product to the cart, the “Add to cart” button switches to “Remove from cart,” preventing adding a second item with different customization options.
Context: Shopify store using a third-party theme. The issue occurs on a customizable product page, affecting the ability to purchase multiple variations of the same item.
Action taken: A responder requested the store URL to investigate. The product link was provided: https://www.wondermade.com.au/products/3d-word-decal-customisable?variant=42178958524580
Status: No diagnosis or fix yet; awaiting review of the shared link and further troubleshooting. The discussion remains open.
Could you share your page link to check?