'Buy it now' button disappeared - Dawn theme

Shopify Discussion

Topic summary

A merchant using the Dawn theme reports that the ‘Buy it now’ button has vanished from their live storefront, though it remains visible in the editor and preview modes across all device views (Mobile, Desktop, and Full Screen).

Key Details:

  • Store URL provided: footballista-clothing.myshopify.com
  • Password shared: awnias
  • The button displays correctly when editing but disappears when viewing the live online store
  • Merchant is working with Dawn theme version 15
  • Issue appears suddenly without clear cause

Status: The problem remains unresolved with the merchant seeking troubleshooting assistance to restore the button functionality on the live site.

Summarized with AI on November 25. AI used: claude-sonnet-4-5-20250929.
1

The ‘Buy it now’ button has suddenly disappeared from my site. The button is visible when editing and viewing in Mobile, Desktop and Full Screen but disappears in live Preview.

Please help!

Many thanks

Mark

1 Like
2

Hi Isabella,

footballista-clothing.myshopify.com. I’m currently working on about 5 versions of Dawn, hope that doesn’t confuse matters?!

Many thanks,

Mark

3

Or do you need this? https://futbolista.co.uk/

4

Password is awnias

I’m on WhatsApp, how would that help?!

5

Thank you.

I can see the ‘buy it now’ button when I’m editing, all looks fine. When I click ‘view online store’ it disappears.