Hello, my “buy it now” button not showing even i turn on dynamic checkout button. any solution for this problem?
Hey there, @Amrlsyrf . Thanks so much for taking the time to reach out to out to the Shopify Community with your question! I hope you’re doing well.
In order to best assist you here, I want to ask you some context gathering questions, just so I can be as informed as possible on the situation here:
- Can you share with me what theme you’re using in your store?
- When did you first notice that this was happening?
- Can you share your store URL with us here, so we can take a look at things for ourselves?
Please, follow up with me when you can with the requested information. I’ll keep my eyes peeled for your reply!
1.I’m using a dawn theme
- This happening when dawn theme developer made an update, then i updated that theme and dynamic checkout button newer showing also
Hey again, @Amrlsyrf . Thanks for getting back to me here with all of that additional information! Something that’s worth asking, too: Where are you expecting to see this button on your site?
The Dawn Theme is a theme built by Shopify, so we may be able to lend a help via our Live Support Team to see if they can help return this button functionality to you. I do have some other steps I want to mention for you here before jumping to that step, however.
You mentioned 'Dawn Theme Developer made an update - Do you mean that Shopify released an update for the Theme? Or do you mean that someone you had working on the theme was doing some updates? If someone was working on the theme and made some changes, and then the button disappeared, then it’s likely the changes that were made resulted in the missing button. Asking whoever was working on your theme to revert those changes will likely bring your button back.
You mentioned that you updated the theme - Do you mean that you simply downloaded the Update for the Dawn theme? Or, do you mean that you made some coding changes to the theme?
Our Live Team and Theme Specialists should be able to lend you a hand here, depending on how customized your theme is. I recommend that you reach out to them using this link here so they can take a look at your theme settings and additional settings. They should be able to help resolve this issue with your ‘Buy Now’ Button.
Additionally, I spend some time checking out your website, and it looks like it’s coming a long well! I tried to find some additional information about your product, and unfortunately I wasn’t able to find much on your site. I feel that your store could really benefit from pages that help your customers feel connected to what you’re offering! I recommend checking out this resource here that talks about building an ‘About Us’ Page. A page such as this will help customers feel a connection to your store, and also helps build trust in your brand. It may also be helpful, too, to have a page dedicated to information about your product, and why a customer should consider purchasing it! I also noticed some grammatical errors in your product descriptions, and I recommend giving those a once-over with a spell checker so you desriptions look professional, and show up professionally for SEO purposes.
I hope you found this information helpful! Just let me know if you have any additional questions.