Buy It Now does not go to Check out Page

Shopify Discussion

Topic summary

Main issue: The “Buy it Now” button on a product page wasn’t redirecting to Checkout.

Key findings:

  • Root cause identified as a conflict from snapCoupon.js (likely from an app/extension).
  • A suggested DIY workaround: edit the theme product template (e.g., sections/main-product.liquid). Locate the quantity wrapper
    and add the class “product-form__quantity” so it becomes
    .
  • A screenshot link was shared to show where to edit in the theme customizer. A specific code snippet was provided.

Actions/Recommendations:

  • Contact the developer responsible for the extension including snapCoupon.js to fix the conflict.
  • Alternatively, implement the theme edit noted above.

Outcome:

  • The merchant coordinated with the app developer and confirmed the issue is resolved.

Status: Resolved; no open questions remaining.

Summarized with AI on December 13. AI used: gpt-5.
1

Hi Shopify Community!

I need your help because whenever I click the “Buy it Now” button, it does not transfer me to Check out page. Your help is highly appreciated.

Here is the link : https://winlanddepot.com/products/kyowa-by-winland-kw-2626-griller-toaster-bread-toaster

iScreen Shoter - Safari - 241206165503.jpg
iScreen Shoter - Safari - 241206165503.jpg1538×788 78.5 KB

Thank you !

2

Hello @baynojayson
I reviewed the page and it appears a snapCoupon.js is causing the issue.
Contact the developer who has added or built it. If you need any help from my end feel free to contact me.

3

Hi PrakashVT.

May I know if you could help me do it ? Thank you so much

4

Yes I can
Could you please DM me?

5

Hello @baynojayson

You can either reach out to the developer responsible for the extension containing the snapCoupon.js file or resolve the issue yourself:

Open the theme customization (as shown in this screenshot - https://screenshots.ablecanyon.com/CkWv3MzSlvf0pgtWVqcV), locate the sections/main-product.liquid file or the theme-specific file used for the product view page. Look for the quantity input element

and add the class “product-form__quantity” to this
.

The updated code should look like this:

.

1 Like
6

Thank you so much for all your responses. The problem has been solved. I have coordinated the app developer. Really appreciate the people who have responded