Hi everyone,
I am having issues with my buy now / dynamic checkout button! When I am in customization mode I can see the Buy Now button fine, however, when I preview my store the Buy Now button vanishes and is not visible. I have dynamic Checkout enabled already but the button still won’t appear on my website. I am using the Dawn theme and am not sure what is going wrong.
Any help or advice is appreciated.
Can you share your store URL? Then I can review it
Hello @CR26 ,
It’s GemPages support team and glad to support you today. I would like to give you a recommendation to support you.
Firstly, let’s make sure you have enabled the Dynamic Checkout Button: https://help.shopify.com/en/manual/online-store/dynamic-checkout/add-buttons.
If you have turned it on. Could you please share your store URL ( with the password if your store password is enabled ) then I can see and suggest something for you?
Best regards,
GemPages Support Team
Dynamic Checkout Button is checked and turned on, please see screenshots.
(Customise View)
Website Preview
Dynamic Checkout Checked
Please check personal messages!
Hello @CR26 ,
Actually, you can paste your page URL here so that I can detect further and provide you with an even more detailed answer.
Best regards,
GemPages Support Team
password is udiald
Hello @CR26 ,
I have checked the page and found out that the Dynamic Checkout Button has a class named shopify-payment-button__button–hidden and this class has hidden your button:
The Dynamic Checkout Button is a Shopify feature and for some reason, this button has been hidden on your page. It would be inappropriate to interfere with the code in this case. Therefore, I suggest you should contact Shopify and request support from them.
Besides, I also found a post with the same issue which has been answered by Shopify Staff https://community.shopify.com/c/shopify-discussions/dynamic-checkout-button-not-showing-on-product-page/td-p/807272. I hope it can be helpful with you.
Best regards,
GemPages Support Team.
I am curious if you solved this - I just started having this issue and can’t seem to find the cause.
