Buyer

[aanal]

Any App/AI tool which can help me identify Repeat customer and New Customer and accordingly show different product collection.

For New customer,my old product which was a success is also worth showing in the Top 10 product

[AiTrillion]

Hello @aanal

If you’re looking to personalize the shopping experience for new and repeat customers, you might want to check out AiTrillion — it’s designed exactly for that.

AiTrillion uses personalized automation to help identify things like repeat purchases, cart behavior, new arrivals, trending/best-selling products, and more, so you can tailor what each customer sees.

Here’s how it can help:

• Automatically segment customers based on purchase history and recommend products via email.

• Show different product collections or offers to each segment using personalized popups, email automation, and on-site recommendations.

• For new customers, it’s easy to highlight your past best-sellers in a Top 10 list to build credibility.

• For repeat buyers, you can focus on new arrivals, loyalty rewards, or tailored suggestions based on what they’ve purchased before.

It’s an all-in-one marketing platform made for Shopify, it has multiple apps like Loyalty, SMS, Email marketing, and more, so you don’t need to juggle multiple tools to get started.

If you’d like to explore it further, here’s the link: AiTrillion.

You can also book a meeting - Click here.

Happy to help if you need tips or have any questions!

[Channelwill]

Hi! I totally get where you’re coming from, showing the right products to new vs returning customers can really make a difference.

One way to handle this is by using apps that help you segment users and personalise what they see. Some tools can recognise whether someone’s a first-time visitor or a repeat customer, and then show different product blocks accordingly.

In our case, we’ve seen merchants use RecomSale to set up flexible product displays depending on user types, like showing bestsellers to new users, or personalised picks to loyal ones. It’s pretty lightweight and ties in nicely with affiliate or ambassador programs too, if that’s something you’re exploring.

If your goal leans more toward recognising loyal customers and rewarding them, you could also look into Loloyal, which works more on the engagement/loyalty side.

[Lumino-Solution]

Yes, showing different product collections to repeat vs. new customers can significantly improve engagement and conversion. A returning customer often expects fresh or personalized recommendations, while new customers might benefit from seeing your all-time bestsellers to build trust.

To implement this properly, you need to:

• Identify visitor type (new vs. returning) in real-time or through past purchase behavior.

• Cluster customers based on behavior, like frequency, recency, and spending.

• Use that insight to dynamically show the most relevant collections — for example, highlight legacy top performers for new customers and personalized or replenishment-focused collections for returnees.

This is exactly what Lumino is built for. It automatically clusters your customer base using k-means analysis and interprets the results with AI — giving you actionable strategies like which product collections to push to which segment.

Think of Lumino as your personal business intelligence assistant — helping you compete with big brands that have entire data science teams, but at a fraction of the cost.

You can try it out for free here: https://apps.shopify.com/lumino-solution
More info of Lumino Solution: https://www.luminosolution.com/

[workremydelrosario]

@aanal

Any App/AI tool which can help me identify Repeat customer and New Customer and accordingly show different product collection.

For New customer,my old product which was a success is also worth showing in the Top 10 product

Here’s a zero-code way to segment new vs. repeat shoppers and swap in the right Top-10 collection—using ToolsForShop as your orchestration layer:

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1. Auto-Tag New vs. Repeat Customers

1. Install ToolsForShop in your store.

2. Go to Customer Segments in the ToolsForShop dashboard.

3. Create two segments:

   • New Customers → condition orders_count = 0 → auto-generates tag new-customer

   • Repeat Customers → condition orders_count > 0 → auto-generates tag repeat-customer

ToolsForShop will back-fill your existing database and keep those tags up-to-date after every checkout.

---

2. Build Your Two Top-10 Collections

In Shopify Admin → Products → Collections:

• “Welcome Top 10” (for new customers)

  • Manually add your old best-seller + nine other proven winners.

• “Loyal Favorites” (for repeat customers)

  • Fill with complementary or upsell products.

Give each collection a handle you’ll reference in code, e.g. welcome-top-10 and loyal-favorites.

---

3. Inject the Right Collection via Script Manager

1. In ToolsForShop → Settings → Script Manager, click New Script.

2. Paste this into the Head section, set Scope → All Pages:

   html
   

   CopyEdit

   <script> (function(){ var tags = window.TFSHOP.customerTags || []; // pick the collection handle var handle = tags.includes('new-customer') ? 'welcome-top-10' : 'loyal-favorites'; // target your homepage hero or section var container = document.querySelector('[data-collection-widget]'); if (container) { container.setAttribute('data-collection-handle', handle); // if using AJAX to load, you may need to re-init your theme’s collection JS here } })(); </script>

3. Save & Publish. Now on page load, ToolsForShop will inject this script and swap in your chosen collection widget.

---

4. Verify & Optimize

• Test as a New Visitor (or clear cookies): you should see Welcome Top 10.

• Test as a Repeat Customer (log in with an account that’s placed ≥1 order): you should see Loyal Favorites.

• No theme files edited—ToolsForShop handles deployment, and your homepage widget just reads the data-collection-handle attribute.

---

Why This Works

• Zero-Code Segmentation: ToolsForShop auto-tags customers based on live order data.

• Dynamic Hero Swap: A tiny script injected via ToolsForShop updates only the collection handle—your theme’s existing collection widget does the rest.

• Full Control: You choose exactly which products appear for each segment, including your old best-seller up top for new shoppers.

With this setup, every first-time visitor sees your proven winner in their Top 10, while loyal shoppers get a curated upsell selection—no extra apps or custom development required!