If I or my staff were to buy a theme on Shopify will I get notified by email?
Topic summary
Main issue: Whether a store owner receives an email when a theme is purchased on Shopify, including purchases made by staff. A follow-up asks specifically about staff-triggered purchases.
Key answer: One response states that Shopify sends email confirmations for theme purchases, including theme details, cost, and transaction info. The email goes to the address associated with the Shopify account used to make the purchase.
Staff purchases: The responder adds that owners should also receive notifications if email alerts for account activity are enabled. Notification recipients can be managed in Shopify Admin under Settings > Notifications to ensure the correct email addresses receive purchase emails.
Action items: Verify notification settings and recipient emails. Ensure staff accounts and permissions align with desired notification behavior.
Outcome/status: No conflicting views or additional evidence provided; guidance suggests email confirmations are standard. The thread appears addressed but lacks confirmation from the original asker, so the resolution is implied rather than confirmed.
What if it was a staff member? Would it also send an email?
Hello @Tahero
This is HAPO Apps - The solution for all merchants. About your question, it’s obviously yes, if you or your staff purchase a theme on Shopify, you will receive an email notification. Shopify sends email confirmations for purchases, which includes details about the theme, the cost, and any relevant information about the transaction. This ensures that store owners and administrators are kept informed about any purchases made on their account. Additionally, the email is sent to the email address associated with the Shopify account used for the purchase.
If your staff made the purchase and you have set up email notifications for account activity, you should receive a notification as well. To manage these notifications, you can check your store settings under the “Notifications” section in the Shopify admin panel to ensure that all relevant emails are directed to the appropriate email addresses.
Hope my comment can help you.