Hi @LuisGomesHM
Well, we were lucky that the problem actually didn’t affect us. We have a code snippet installed in the Shopify site’s HTML. This code snippet requests a JS file and sends the query parameters along with that request. This request happens before Shopify’s code removes the query parameters so we were a bit lucky.
I do believe this is a Shopify issue and from their response to you it sounds like either don’t want to fix it, or don’t understand the problem.
Sorry I couldn’t be more help.