Has anyone ever had their account reactivated after being terminated?

Hi, @MattN2 . Thanks for posting to the Shopify Community. Could you provide a bit more information for us to understand? Are you able to share if you deactivated your account or if it was terminated? Additionally, are you able to advise if you’re able to re-access your account or if you paid an o…

It was terminated, I replied with all the paperwork they wanted and I still sit and wait a week later and have heard nothing, so I was just wondering if I’m wasting my time.

Thanks for advising, @MattN2 . While I don’t have any insight here in regard to the contents of your ticket, I recommend allowing the team a bit more time to review. If you have further questions, it’s best to follow up on your existing support ticket for clarification.

Can a terminated account be reactivated?

Shopify Discussion

system October 23, 2023, 7:17pm 5

I’m just wondering if I’m wasting my time or do I just need to move on to Wix ?

Topic		Replies	Views
Account Terminated During Trial Shopify Discussion troubleshooting	2	72	August 27, 2025
Account terminated ? Shopify Discussion shop-performance	0	17	November 24, 2024
Why Account is Terminated ? Shopify Discussion troubleshooting	0	24	October 7, 2024
why terminated my account? Shopify Discussion troubleshooting	4	76	November 22, 2024
Why has my Shopify account been terminated? Shopify Discussion troubleshooting	0	19	November 25, 2024

Can a terminated account be reactivated?

Related topics