Does anyone know if there a feature or application to allow admin to “log in as customer”? we need the admin can log in as a customer in the frontend site.

As far as i’ve understood the 3 options are to ask the customer for their password, or use a test account, or build a custom solution that handles the login for customers

We have finished the Impersonation app now, that allows you to log in on behalf of your customers. I’ll see to it that we record a demo, so you can see how it works. It does, however, still require a PLUS license and it is a custom app that we would have to help install on your site - so cannot be …

No name (yet, at least) and as I wrote, since it’s a custom app and it requires Shopify Plus, it does not exist on the Shopify app store.

Maybe stupid question; But I can choose between 3 different shopfiy packages BASIC 29dollar per month - SHOPIFY 79 dollar per month (That I have) - ADVANCED SHOPIFY 299 dollar per month…. But there is no SHOPIFY PLUS

Wow… I have spent thousands of dollars on this site. Now all is out the window because this solution is useless without PLUS (KRAKEN app is doing the same, but did not work… now I understand …). Strange there is nothing covering this subject when Shopify want you as a client. You buy app after app… …

Question, why does this only work with Plus, not with the other packages?

There’s a Shopify feature called “Multipass” that allows us to to work with the login. This features is unfortunately only found on Shopify Plus - at least for now.

Can admins log in as customers on the frontend site?

Technical Q&A

Ghorton January 20, 2021, 9:08am 41

Hello

We are a plus user.

Can we see app please

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Can admins log in as customers on the frontend site?

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